Surrey County Council (SCC) had received feedback through various routes that the current offer of carer replacement breaks was not meeting the needs of some carers in Surrey. They wanted to gain insight from unpaid carers & staff regarding the existing service.
Working with SCC and the current carer breaks provider, Luminus led the co-production process that would allow us to seek views of carers, cared for people, carer breaks staff, carer assessors and staff.
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