NW Surrey Hospital at Home Report

Egestas scelerisque fringilla sit tempus ut orci. Pretium et sed urna vitae pharetra convallis nunc tincidunt vel. Mattis egestas sed nunc.

PCN-Improved-Access

Egestas scelerisque fringilla sit tempus ut orci. Pretium et sed urna vitae pharetra convallis nunc tincidunt vel. Mattis egestas sed nunc.

PCN-Improved-Access Final Report

Egestas scelerisque fringilla sit tempus ut orci. Pretium et sed urna vitae pharetra convallis nunc tincidunt vel. Mattis egestas sed nunc.

Non-emergency Patient Transport EMED

“Thank you for the comprehensive report on EMED. We truly appreciate the hard work that Healthwatch Surrey has put into this valuable piece of work.”

Quality Lead Ambulance & Integrated Urgent Care (IUC), Surrey Heartlands.

Our Healthwatch Surrey team were asked by NHS Surrey Heartlands to gather patient insights about using the NHS non-emergency patient transport service (EMED), which has been operating in Surrey since April 2024. The aim was to reach out to existing patients who use the transport to better understand the patient journey from booking the transport through to arriving for an appointment, and to identify any themes.

Our 1 page summary provides further background, our methodology and the outputs from this project.

NW Surrey Hospital at Home Report

Egestas scelerisque fringilla sit tempus ut orci. Pretium et sed urna vitae pharetra convallis nunc tincidunt vel. Mattis egestas sed nunc.

PCN-Improved-Access

Egestas scelerisque fringilla sit tempus ut orci. Pretium et sed urna vitae pharetra convallis nunc tincidunt vel. Mattis egestas sed nunc.

PCN-Improved-Access Final Report

Egestas scelerisque fringilla sit tempus ut orci. Pretium et sed urna vitae pharetra convallis nunc tincidunt vel. Mattis egestas sed nunc.

Non-emergency Patient Transport EMED

EMED - 1 page summary