NW Surrey Hospital at Home Report
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PCN-Improved-Access
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PCN-Improved-Access Final Report
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Horton Rehabilitation Hospital

“I would like to do more walks, but the arranged ones are always in the morning, and I get my medication in the morning it knocks me out. I like the art groups.”

Participant

Photos shows one of our engagement team with a board saying 'How do you stay healthy at Horton?' - post it notes with responses have been added to the board. At the front of the picture is a blurred image of a man taking part in the engagement.

Horton Rehabilitation Hospital is an NHS hospital based in Epsom which takes inpatients from 5 other London boroughs and has capacity for 46 beds. Care and support is provided for people with severe and enduring mental health. There are also patients with dementia and who are neurodiverse. There are several feedback mechanisms in place, but following a CQC inspection, the hospital wanted to proactively gather more indepth qualitative patient feedback. They commissioned Luminus to better understand how patients feel about their care and support.

Our 1 page summary provides further background, our methodology and the outputs from this project.

NW Surrey Hospital at Home Report
Egestas scelerisque fringilla sit tempus ut orci. Pretium et sed urna vitae pharetra convallis nunc tincidunt vel. Mattis egestas sed nunc.
PCN-Improved-Access
Egestas scelerisque fringilla sit tempus ut orci. Pretium et sed urna vitae pharetra convallis nunc tincidunt vel. Mattis egestas sed nunc.
PCN-Improved-Access Final Report
Egestas scelerisque fringilla sit tempus ut orci. Pretium et sed urna vitae pharetra convallis nunc tincidunt vel. Mattis egestas sed nunc.