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    • Giving Carers a Voice
      • Giving Carers a Voice: Are you a carer?
      • Giving Carers a Voice: Reports
    • Surrey Substance Use Partnership – Public Involvement
    • Healthwatch Surrey
    • Independent Health Complaints Advocacy
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Category: Collecting independent robust feedback

Gathering patient insight during and following GP practice changes

One of our team at an engagement in a church hall

December 2025

Understanding patient experiences of non-emergency patient transport

Image of the back and side of an ambulance in a parking bay at a hospital. The Ambulance has EMED Patient care signage on the back and the sides.

April 2025

A continuous model of engagement at Horton Rehabilitation Hospital

Photos shows one of our engagement team with a board saying 'How do you stay healthy at Horton?' - post it notes with responses have been added to the board. At the front of the picture is a blurred image of a man taking part in the engagement.

June 2025

Engaging with patients to evaluate services at North Downs Hospital

Sign for North Downs Hospital in the foreground. A driveway and building can be seen to the left in the background.

March 2025

Exploring local community needs for Frimley Health and Care

Person sat in an armchair. The table in front of them is covered with a Luminus tablecloth.

January 2025

Engaging with patients to understand the patient pathway at Ashtead Hospital

Shows 2 people talking on a sofa in a waiting/lounge area.

June 2024

Understanding lived experiences of safeguarding

November 2019

Gathering insight regarding the enhanced access for GP practices

June 2022

Collating patient feedback about the future location of Downing Street Practice

December 2020

Luminus is the trading name for Luminus Insight CIC

Registered office: GF21 Astolat, Coniers Way, Burpham, Surrey, GU4 7HL

Registered Company number: 08737632
VAT Number: 423 1451 37

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Our work

  • Community Voice Projects
  • Giving Carers a Voice
  • Surrey Substance Use Partnership – Public Involvement
  • Healthwatch Surrey
  • Independent Health Complaints Advocacy
  • Training
  • Community Voice Projects
  • Giving Carers a Voice
  • Surrey Substance Use Partnership – Public Involvement
  • Healthwatch Surrey
  • Independent Health Complaints Advocacy
  • Training

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