Carer breaks service co-production
We have closely worked with Luminus over the years and found them immensely helpful when gaining feedback from carers about services which support carers and the people they care for. Recently Luminus provided insight on what carers needed from a breaks service which was extremely informative and enlightening and has now progressed to provided an […]
Ramsay Healthcare – Ashtead Hospital Engagement
I am really pleased with the qualitative patient engagement Luminus undertook for us at Ashtead hospital. They spoke to a good cross section of inpatients and outpatients, private and NHS. The themes really resonated with us and gave us some tangible things to change and improve. They captured all the key points and it’s been […]
The Sandy Hill Engagement Project
What can I say! Both myself and the Chair of Trustees who I sent it to have been in tears reading this. It is fabulous, thank you, and will be so helpful in many ways. We have a strategic planning meeting next week and this will be so useful to inform decisions about future objectives […]
Improved Access – PCN project
We recently commissioned Healthwatch Surrey to undertake a patient engagement project to learn the views of some of our local patients regarding access to primary care services to help shape service provision for a new contract beginning in October 2022. From the outset, Healthwatch Surrey took time to understand our requirements and prepare a comprehensive […]
Patient Feedback Project for the PinPoint Cancer Test
Your facilitation of the group and chat was spot-on, and we got some really valuable feedback (which has since been echoed in another session too). Thank you again!
